Effective Date: November, 2025
1. Introduction
Hawk’s Eye Travel (“we”, “us”, “our”) values your privacy. This policy explains how we collect, use, share and protect your personal information when you visit our website (https://hawkseyetravel.com/) or use our travel services.
2. What Information We Collect
We may collect both “Personal Data” (information that identifies you) and “Non‑Personal Data” (information that cannot by itself identify you).
Personal Data may include:
Your name, email address, telephone number, mailing address
Passport number, visa details, date of birth, nationality (when required for travel bookings)
Emergency contact information, medical or dietary requirements (if you provide them)
Payment or billing information (processed via secure payment gateways)
Travel history, booking details, preferences
Non‑Personal Data may include:
IP address, browser type and version
Device type, operating system
Pages you visit on our website, time of visit, referring URL
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for purposes including but not limited to:
Processing your bookings and travel arrangements
Communicating with you (confirmation emails, updates, customer support)
Complying with legal, regulatory or travel‐industry requirements
Improving our website, services and offers
Fraud prevention, security and risk management
Marketing communications (with your consent where required)
4. Legal Basis & Consent
By providing your personal data and using our services, you consent to our collecting and processing it for the purposes above. Where required by law, your explicit consent will be sought.
5. How We Share Your Information
We will not sell your personal data to third parties. We may share your information in the following situations:
With travel service providers (airlines, hotels, local partners, guides) when needed to fulfil your booking
With payment processors and banks to process payments
With regulatory or governmental authorities if required by law
With third‑party service providers who help operate our business (e.g., IT, analytics, marketing) under confidentiality obligations
In the event of a corporate transaction (sale, merger or acquisition), your data may be transferred as part of the business assets (we will disclose this in advance)
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Analyse site usage and performance
Remember your preferences
You can disable cookies in your browser settings, but please note that some features of our website may not work properly.
7. Data Retention
We keep your personal data only as long as is necessary for the purposes we collected it (e.g., for bookings, legal compliance, customer support) or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
8. Security of Your Information
We take reasonable technical, administrative and physical measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, please note that no method of transmission over the internet or electronic storage is 100 % secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are intended for adult travellers. We do not knowingly collect personal data from children under [18] years of age. If you become aware that a child under [18] has provided us with personal information, please contact us and we will endeavour to delete such information.
10. Your Rights
You have certain rights regarding your personal data, subject to applicable law. These may include:
The right to access your data and obtain a copy
The right to correct or update inaccurate data
The right to request deletion of your data (where such deletion does not conflict with legal or business obligations)
The right to withdraw consent where consent is our basis for processing
To exercise these rights, please contact us (see Section 12).
11. International Transfers
If your personal data is transferred outside your country of residence (for example to service providers overseas), we will ensure appropriate safeguards are in place to protect your data in line with applicable law.
12. Contact Us
If you have any questions, requests or concerns about this Privacy Policy or our handling of your personal data, please contact us at:
Email: contact@hawkseyetravel.com
Address: Baluwatar, Nepal
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be revised to reflect when the changes take effect. Your continued use of our website or services after those changes signifies your acceptance of the revised policy.
14. Governing Law
This policy is governed by the laws of Nepal, including relevant privacy, consumer protection and electronic transaction laws.
